Choose a Source type based on how the material is created and maintained. The type controls the editor, processing, and lifecycle; it should describe the source of truth, not merely how the content looks.
Authored
Written directly in Tindre.
- Note for free-form material
- Q&A for a known question and direct answer
- Editable content and metadata
- Good for concise organizational knowledge
Ingested
Imported from another artifact.
- File for a maintained document
- Website for crawled web content
- Synced content through a Connector
- Website and Synced content refreshes from the origin
Keep one Source focused
A Source should have a recognizable subject and title. Split a large mixed document when sections have different owners, update cycles, or audiences. Do not fragment a short coherent answer into many tiny items simply to increase the Source count.
Add useful metadata
Use a title employees would search for. Place it in the Area where a person would expect to browse for it.
Attachments and processing
Files are processed before their content is available to retrieval. Saving the upload records the Source, but readiness is shown by status. Keep the original artifact authoritative and replace it when its contents change.
After creation
Open the Source to confirm the name, the Area it landed in, and the processing status. Then attach it to the relevant Agent or Area. A Source existing in the library does not automatically make it available to every Agent.
Before you upload or paste material
Prefer the original, maintained artifact over a convenient copy. Remove secrets, personal data, or irrelevant appendices that should not enter retrieval. If the material is a rule the organization has adopted, create a Standard and keep the supporting document as Knowledge instead of asking an Agent to infer which paragraph governs.
After processing, search for a few phrases a colleague would actually use. If the Source is difficult to find, improve its title and description before expanding the Agent’s instructions. When the original changes, replace or refresh the Source and confirm its new status rather than creating an indistinguishable duplicate.