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Usage

Coming soon

Work capacity, surfaces, users and seats against what the plan includes.

Usage is the organization-wide view of what you are consuming against what you bought. It belongs in Administration because it answers a question about the whole organization rather than one builder's work.

Two meters

The price list measures two things: breadth — how many people and customer-facing surfaces the organization has — and work — how much machine work it does in a month.

  • Users — every employee with a membership, at any access level, including people invited but not yet signed in.
  • Governance seats — the people who can own governed material.
  • Customer-facing surfaces — each chatbot with a published widget and each search agent with a live publishable key counts once, against what the plan includes.
  • Work capacity — this month's answers, web searches, pages read, pages re-synced, speech and images, shown as a percentage of what the plan includes. You never see a token count: the page says how much is used, where the month is heading at the current pace, and what the rest is enough for, such as about 1 200 answers.

Work capacity and surfaces are shown and warned at 80 % and 100 %, but nothing is stopped or charged for them yet. Going over an allowance on any meter is not invoiced as overage — it is a conversation about the arrangement, not a surprise on a bill.

What does not count

Loading Knowledge for the first time does not draw work capacity; re-syncing it does. Neither does the work Tindre does on its own: conversation analysis, knowledge gaps and coverage, and automatic titles. Knowledge itself is fair use — how much the organization stores is not metered against it.

Read it beside the evidence

Usage counts allowances. It is not an analytics product: to understand what people are actually asking and how well it is answered, use an Agent's conversations and measurements instead.